Frequently Asked Questions (FAQs)

1. How long does shipping take?

Orders within the United States are typically delivered within 5–8 business days after shipment.

2. How long does order processing take?

Orders are usually processed within 1–3 business days after payment confirmation.

3. Do you offer free returns?

Yes. Dressfritty offers free return shipping on eligible returns within 30 days of delivery.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in original condition, and returned with original packaging.

5. Do you charge restocking fees?

No. We do not charge any restocking fees for returned items.

6. How can I track my order?

Once your order ships, you will receive a tracking number by email so you can monitor your shipment.

7. What should I do if my item arrives damaged?

Please contact us as soon as possible with your order number and photos of the damaged item so we can assist you.

8. Can I cancel or change my order?

If your order has not yet been processed, we may be able to modify or cancel it. Please contact us immediately after placing your order.

9. What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout.

10. How can I contact customer support?

You can contact us using the information below:

Dressfritty
Website: dressfritty.myshopify.com
Email: support@dressfritty.com
Phone: +1 602 214-3689
Address: 1811 Washington St, Wilmington, DE 19802